Are you an experienced insurance adjudicator or complex complaints / disputes handler ready to take on a brand-new, fully remote opportunity? We’re looking for passionate individuals to join a dynamic and growing insurance business where you can work from home and enjoy the flexibility you deserve.
As part of this well-established company, you’ll be working with a supportive, enthusiastic team that truly loves what they do. You’ll take ownership of resolving disputes, considering available evidence and delivering clearly written decisions. The company fosters a culture built on honesty, flexibility, respect, innovation, and passion. They’re looking for like-minded individuals who bring their heart and soul into every customer interaction.
Why Join? This company offers an exceptional work culture, with plenty of flexibility and employee perks. You'll have access to great benefits such as private healthcare for you and your family, excellent opportunities for career development, and a wide range of employee rewards. If you value working in a fun and supportive environment, this could be the perfect role for you!
About the Role:
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Position: Adjudicator (Disputes Handler)
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Salary: up to £35,000 per year (DOE)
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Location: UK Home Working
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Hours: 37.5 hours per week (Shifts from 9 am to 5:30 pm, Monday to Friday – no evenings or weekends)
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Contract: Permanent
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Start Date: ASAP
Benefits Include:
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23 days holiday + UK bank holidays
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Life assurance
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Private health care for you and dependents
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Employee assistance programme, including GP line, cashback for treatments, advice line
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Season ticket loan
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Rental deposit loan
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Annual leave purchase scheme
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Discounted personal insurance
Key Responsibilities:
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Considering all the evidence available with a view to making a clearly written and well-reasoned, independent decision
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Uploading, within agreed time scales, a copy of the Decision document to enable the award(s) to be processed
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Undertaking other reasonable duties including assisting with processing of adjudication payments or adjudication related administration tasks
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Acting as a source of knowledge on technical issues regarding disputes
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Writing Case Studies and articles as required
What We’re Looking For:
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Essential: Experience within an insurance, legal or escalated disputes resolution environment where strong analytical skills are required
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Essential: A high level of English language skills with a proven ability to communicate clearly, concisely and grammatically, in writing as well as verbally
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Excellent attention to detail to ensure that high standards of quality are consistently maintained
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Ability to work independently and within a team environment so that effective working relationships are maintained
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Good knowledge of Microsoft Office packages and the ability to learn new systems and processes as required
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Drive and self-determination with the ability to find and implement solutions to problems
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Ability to make effective use of time and resources ensuring that all deadlines are achieved
At Jomo People, embrace diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.
We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability,
Ready to apply? Send your CV to Jomo People today. Don’t miss out on this exciting new adjudicator / disputes resolution role!