Are you a recent university graduate looking for your first step on the career ladder? Or do you have previous call centre or retail customer service advisor experience and fancy a move into a new opportunity which will provide you with amazing career progression? We’re currently seeking customer service advisor candidates in Bristol, to join a rapidly expanding financial services investments company. This is a fantastic opportunity to really advance your career with a company who value their employees and offer great training and career development.
Position: Customer Service Advisor (Helpdesk Consultant)
Salary: £19,500 pa
Location: Bristol City Centre
Contract: Permanent, full time - 37.5 hours per week
Shifts: Monday to Friday between 8am and 6pm plus one in three Saturday mornings 9.30am to 12.30pm
Start Date: 16th & 18th August 2021
Please note: This position will be Bristol office based in a covid-secure, socially distanced work environment.
If you are successful in securing this customer service advisor role for this financial services investments contact centre business you can expect the following great benefits, in addition to a modern office environment in Bristol city centre.
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Discretional Performance-related annual bonus scheme
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Generous annual leave package
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Option to purchase up to an additional 5 days holiday each year
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Pension scheme - up to 19% contribution where HL contributes 11% (every 1% employee wants to contribute HL doubles it up to employee 8% and HL 11%)
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Health cash plan
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Discounts available for gyms, restaurants and bars
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Enhanced parental leave benefits
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Variety of travel to work schemes, including season ticket loans and cycle to work scheme (lockers, shower facilities, free bike storage)
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Employee assistance programme
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Annual events, activities and social/sports groups
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Various groups including Gender and Cultural Diversity, Environment, Sustainability & Climate Change, and Mental Health and Wellbeing Groups
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Volunteering opportunities
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Smart/casual dress policy and dress down Fridays
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Free fruit Wednesdays
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Tailored training programme and Career Development Plan
The successful customer service advisor will be responsible for the following:
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Provide excellent telephone client service at all times assisting customers with their investment queries
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Explain complex information in plain English
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Respond to client letters and emails in a timely manner
For your application to be successful for this customer service advisor role for this financial services contact centre in Bristol, your CV should demonstrate the following skills and experience:
Jomo People embrace diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.
We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.
So don’t delay! Send your CV to Jomo People today to apply for this exciting new customer service advisor job in Bristol!