Data & Technical Support Administrator x 5
Salary: £26,500 pa (this will be pro-rata’d for the duration of the contract)
Contract: 6-month fixed term
Location: Talbot Green, North Cardiff
Hours: 37.5 Monday to Friday, 9am to 5pm (no weekends!)
Benefits: 25 days holiday (pro-rata’d) + bank hols, pension, free parking, drinks, breakfast & more!
We’re hiring on behalf of a global SaaS company who need a detail-loving, tech-capable Data & Technical Support Administrators to join their project team in Talbot Green, North Cardiff.
This 6-month role is all about supporting a major customer product upgrade project, making sure data is spot on, systems talk to each other, and technical issues get solved quickly. If you like order, accuracy, and problem-solving, you’ll fit right in. It’s a fantastic opportunity to get hands-on experience in the fast-paced SaaS industry, right here in South Wales.
What you’ll be doing:
- Making sure customer and order data is entered, updated, and correct in the CRM.
- Handling imports/exports of large, confidential data sets with accuracy and care.
- Using tools like Excel, SQL, SSMS, or Visual Studio to support data migration.
- Troubleshooting technical queries with internal teams and keeping things moving.
- Keeping clear logs and reports so project leads always have visibility.
- Processing and cancelling orders quickly and correctly.
What we’re looking for:
- Proven experience in data entry or CRM admin (you’ve got an eye for detail).
- Technical know-how - comfortable with web-based platforms + the tools above.
- Familiarity with data privacy regs (GDPR is essential).
- Someone organised, methodical, and able to juggle deadlines in a fast-paced, deadline orientated environment.
- Strong communicator - you can talk to techies and non-techies with ease.
Why join?
This Data & Technical Support Administrator role gives you the chance to sharpen your skills and make an impact on a high profile project while working in the ever-growing SaaS industry. You’ll be based full-time in Talbot Green, North Cardiff, working alongside smart and supportive colleagues, in a lovely, modern office with free parking on site.
Sound like you? Apply today and let’s make it happen.