Operations Manager
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Belfast (Hybrid / Flexible Working)
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£50,000 – £60,000 + Benefits (private health cover, 25 days annual leave + bank holidays)
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Full time – 35 hours per week, Monday to Friday
Ready to be the engine behind a growing brand and events agency?
We’re on the lookout for a proactive, commercially minded Operations Manager or Office Manager to become the right hand to the Belfast based director and play a central role in keeping the agency running at its very best. This isn’t a narrow, boxed-in role. It’s broad, hands-on, and hugely impactful. You’ll be the person who makes things happen, bringing structure, clarity, and momentum across the business.
About the Company
This is a fast-growing, ambitious agency working with a diverse range of clients to deliver high-impact, commercially focused solutions. At its core, the business is built around honesty and transparency in everything they do. Their approach is hands-on and collaborative, combining creative thinking with practical delivery to create real, measurable impact for some of the most recognisable global brands.
With strong growth and continued momentum, the business is evolving quickly, expanding its client base, refining its offering, and building a team that thrives on ownership, autonomy, and trust. It’s an environment where people are encouraged to bring ideas, challenge the norm, and genuinely shape how things are done. The culture is supportive but high-performing, with a real focus on collaboration, flexibility, and doing great work without unnecessary hierarchy.
What you’ll be doing
You’ll take the lead on the day-to-day operational backbone of the business, including:
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Keeping HR policies, procedures, and documentation organised and up to date (working alongside an external HR consultant)
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Supporting finance processes - raising invoices, managing PO numbers, payroll, cash flow and liaising with accountants
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Managing company insurances and key compliance requirements
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Booking UK and international travel
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Producing MI reporting
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Continuously improving processes to keep the business efficient and scalable
In short: if it keeps the company running smoothly, you’ll have a hand in it.
What we’re looking for
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Proven experience in a fast-paced office, scaling agency or start-up and comfortable with pace, ambiguity, and getting stuck in
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Highly organised and naturally proactive with proven experience in a similar operations manager / office manager role
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Commercially aware with strong attention to detail
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Process-driven, with a passion for making things better
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Comfortable juggling multiple responsibilities
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Confident working independently and taking ownership
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Someone who doesn’t wait to be told - you own your role
Why this role stands out
This is more than an operations role, it’s a chance to become a key player in a growing agency, with real influence over how things are done.
You’ll have the autonomy to shape the role, improve systems, and make a visible impact every single day.
We embrace diversity and truly believe in equal opportunities for all. Inclusion and diversity spark creativity, drive innovation, and help us better serve our customers.
We believe companies with greater diversity perform better. That’s why all qualified applicants will be considered regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background, or any other characteristic that doesn’t relate to your ability to do the job.
If you need any adjustments for the application or interview, just let us know – we’re here to help.
So, if you’re looking for an Operations Manager or Office Manager role in Belfast where you can take ownership, bring structure, and make a real difference, this could be exactly what you’ve been waiting for so apply now!