Are you a senior key account manager looking for that next step? Would you like to work for a growing FinTech, who really look after their people, with a fantastic company culture and great employee benefits? Do you want to be part of the ongoing success of the company, in this vital key account manager position, delivering the best customer service to key accounts as well as looking at ways to enhance customer experience?
Then get in touch now!
Position: Senior Key Account Manager
Salary: Competitive depending on experience + incentive pay
Location: Cardiff City Centre
Contract: Permanent
So what will you get in return?
- Competitive salary
- Meaningful incentive pay on top
- Excellent progression and opportunity to grow and develop – we give every employee £1,000 a year to grow their skills outside the company
- The chance to work for one of the top 30 financial services companies in the UK
- Private healthcare
- 28 days paid holiday (not including bank holidays)
- Travelcard loan and/or cycle to work scheme
- Anniversary rewards including 4 weeks fully paid sabbatical after 4 years
As a senior key account manager, you’ll have 2 key functions alongside building a team of highly commercial and motivated individuals:
- High value account management: responsible for providing world class customer service to their highest value customers. This will include proactive problem solving on the account (e.g. identifying if a card has been suspended / customer is likely to face issues before they reach out to us) and providing the best reactive customer service.
- High value customer success: commercial function focussed on encouraging high potential value customers through the acquisition funnel and ensuring that they’re then ramped up and spending with the company.
So who are we looking for, for this senior key account manager, working for this Cardiff based FinTech?
- Experience building commercial customer success teams
- Experience designing and executing RevOps playbooks and incentives
- Experience managing key account relationships
- Experience in Financial Services/Fintech is highly desirable
Jomo People embrace diversity and truly believe in equal opportunities for all. We believe that inclusion and diversity increases creativity, delivers innovation, improves performance and better serves our customers.
We truly believe in the ethos that companies with greater diversity perform better than those without. It is for these reasons that all qualified applicants will be considered for employment regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background or any other characteristic for that matter that doesn’t relate to your ability to perform the role.
So what you waiting for? If the above senior Key Account Manager role in Cardiff sounds right up your street, drop us an application today!